Get In Touch
Contact the Rocket Grunt Team
Whether you have an order query or just want to talk Pokémon, we’re here to help.
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General Enquiries
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Frequently Asked Questions
📦 Shipping & Delivery
How much does shipping cost?Door-to-door courier delivery is R115 and Pudo locker-to-locker is R80. Orders of R2,000 or more ship free, and you can also collect in Sandown, Cape Town. See our Shipping Policy.
How long is delivery?2-3 business days for major hubs (CT, JHB, DBN). Up to 5 days for regional areas.
🃏 Cards & Authenticity
Are your cards 100% authentic?Yes. Every product is sourced from official Pokémon TCG distributors. We have zero tolerance for fakes or proxies.
What is the condition of singles?Most singles are Near Mint (NM). Vintage cards are clearly marked as LP or EX in the description.